Elevator Services Group Pty Limited (ESG) is a wholly owned subsidiary of Kleemann Elevators Australia Pty Limited and Australia’s leading specialists in maintaining and servicing KLEEMANN products.

Since establishment in 2002, our core values of Safety, Trust, Passion for People and Breakthrough Culture have helped ESG to consistently deliver Great Customer Experiences.

1. We are the original installer of your product and therefore know every part of your installation.
2. Our service technicians are trained and tested in house to ensure they can fix any problem right the first time.
3. Our service technicians are on duty 24 hours a day 7 days a week to ensure down times are kept to a minimum.
4. Our maintenance programs are tailored to site specific requirements with the right frequency to ensure your elevator’s reliability and performance. As a result this approach minimises downtime and reduces costs.
5. Our approach to service provides open lines of communication to ensure the right people are talking to each other at the right time.

Our QA certification to AS/NZS ISO 9001 is a reflection of how we do things which work rather than a mythical wish list of what we should be doing. In our recent successful triennial audit, our external auditors have commented on how comprehensive our system is, to the extent they say, that it surpasses the systems employed by other significantly larger companies.

It is not just a QA system, it is the way we work.